Case Study

Glen Breton Single Malt Whisky

Building direct sales for Canada’s first single malt whisky

Glen Breton is Canada’s first single malt whisky, made in Cape Breton at North America’s first single malt distillery. We helped the brand sell directly to its customers for the first time — in a regulated category, in two countries — and built glenbreton.com into the brand’s home and store.

Distilleries & beverage brandsE-commerce & exportNova Scotia2021 – ongoing

Direct-to-consumer sales

0 → 25%

Of total sales within three years, from a standing start

Markets

2

Separate Canadian and US purchase paths, one brand experience

Google rating

4.8★

From 84 customer reviews on Glen Breton’s Business Profile

The situation

A whisky people asked for by name — and no way to buy it directly.

Glen Breton carries real weight. The name survived a decade-long legal fight for the right to use the word “Glen,” and it appears on serious international award lists. But customers who wanted a bottle had no way to buy one directly from the distillery.

Selling direct in a regulated category comes with its own constraints: age requirements, provincial rules and shipping limits in Canada, and a different set of rules again for customers in the United States.

What we did

A careful first step into e-commerce, then the store, markets and marketing to grow it.

A controlled first step into e-commerce

We built glenbretonwhisky.com first, specifically to launch Glen Breton’s e-commerce in Canada — a controlled first step into direct selling in a regulated category. Once direct sales were established, we developed glenbreton.com as the brand’s proper home, carrying the whisky, the story and the awards.

Over three years, direct-to-consumer sales grew from nothing to a quarter of the business.

Two countries, one brand

glenbreton.com gives Canadian and American customers separate purchase paths, reflecting two regulatory realities inside one brand experience. We led partnerships with US direct-to-consumer platforms, extending the brand into markets a Cape Breton distillery could not previously sell into directly — without building distribution from scratch.

The glenbreton.com homepage, showing whisky being poured into a Glencairn glass, with separate Shop Canada and Shop USA buttons.
glenbreton.com — separate Canadian and US purchase paths inside one brand experience.

A store rebuilt for growth

In 2026 we rebuilt glenbreton.com on WooCommerce with a full Canadian checkout — Square payments, weight-based shipping, HST and branded order emails. Products, customer accounts and the brand’s library of articles moved across with their original web addresses, so existing links and search listings kept working.

The Glen Breton Single Malt Whisky category page on glenbreton.com, with a navy shop menu on the left, a short introduction and a grid of whisky bottles.
The Canadian store: every category one click away in the shop menu.
The Glen Breton Maple Leaf 10 Year Old product page on glenbreton.com, showing the maple-leaf bottle, a $50 price with a pay-in-four option, alcohol content and size, a short description and an Add to Cart button.
Product pages lead with the price, a pay-in-four option, alcohol content and bottle size.

Google Ads in a regulated category

We run Glen Breton’s Google Ads in Canada and the United States. Alcohol advertising comes with strict policies, so landing pages, business details and ads are built to meet them — and when a campaign is flagged, we fix the cause and get it approved.

The whisky tasting series

We led the development of a whisky tasting series in partnership with The Whisky Doc. Tasting is how single malt actually sells: someone walked through the range by a knowledgeable host is a different prospect from someone reading a product page. The series reached an audience beyond the distillery’s own visitors and gave the direct-to-consumer channel something real to convert.

A Glen Breton tasting video on YouTube: Tasting Glen Breton Rare Canadian Single Malt Whisky 10 year old, filmed in the Glenora dining room with the whisky and glassware on cask-end tables.
The tasting series on Glen Breton’s own channel — the range walked through expression by expression.

Reviews and content that build trust

Live Google reviews from Glen Breton’s own Business Profile sit on the homepage, and a growing library of articles answers the questions whisky buyers actually ask — from how long a bottle lasts once opened to how different casks shape flavour.

The Whisky Blog on glenbreton.com, with tabs for All Posts, Blog and Press Releases above article cards.
The whisky blog: guides, tasting notes, awards and press releases, sorted by type.
  • glenbreton.comThe brand’s home and Canadian store, with a path for US buyers
  • usa.glenbreton.comUS store, fulfilled through licensed partner retailers
  • glenbretonwhisky.comFirst Canadian e-commerce launch

A sales channel the brand owns

A quarter of Glen Breton’s business now comes through its own website — revenue that arrives with a direct relationship with the customer.

The same partnership covers the hospitality side of the business. See how we rebuilt glenoradistillery.com to grow direct bookings.

Talk to us about your project